Provide the following information
For any ticket:
- Account Names
- Character Names
If it is about a donation:
- Payment method Paypal/Creditcard
- Email used for the payment
- Time and Date of the payment
- Full Details of the donation. Ie. I purchased Bounty Hunter quest items for character Bob
If it’s about twitch
- Twitch username and schedule
If it’s about requesting a License to play under the same ip
- Do you agree with the Licensed Player rule
- Provide list of accounts/logins that request shared access
Tickets that do not include all the necessary information may be closed without further notice.
Provide the following information
For any ticket:
- Account Names
- Character Names
If it is about a donation:
- Payment method Paypal/Creditcard
- Email used for payment
- Time and Date of the payment
- Full Details of the donation. Ie. I purchased Bounty Hunter quest items for character Bob
If it’s about twitch
- Twitch username and schedule
If it’s about requesting a License to play under the same ip
- Do you agree with the Licensed Player rule
- Provide list of accounts/logins that request shared access
Tickets that do not include all the necessary information may be closed without further notice.
Describe your problem or request
Please, read our FAQ before creating a ticket
Make sure you have included all the required information that we may need.
Tickets missing required information or answered in the faq will be closed.