You can reset it here https://l2reborn.com/community/?wpforo=lostpassword

-> Log in -> Go to your profile -> Account -> Scroll to bottom and enter new password It takes up to 5 minutes to apply the change in the game.

There are many reasons that could lead to a permanent ban, basically it means that you broke one or more server's rules. Read this...

Failed to Provide the following information • For any ticket: – Account Names – Character Names •  If it is about a donation: – Payment method Paypal/Creditcard – Email used for the payment – Time and Date of the...