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I did not receive my donation


If you paid by CARD: Donations paid by Card are automatically processed and should be delivered within 30 minutes (typically 5 minutes). Make sure you RELOG and check your WAREHOUSE before contacting us. DO NOT GET IN TOUCH IF YOU HAVEN'T...

I want to Donate to change my class


You can only donate to get the quest items of your character's allowed clases (ie, Human Warrior can donate to become Gladiator or Warlord but not to SpellHowler). If you are already 2nd job (ie. Gladiator), you cannot change again (ie....

Can I swap names of my characters?


If you have two characters, ie. Bob and Mary and want to exchange its names, you an do that by donation, but you'll have to donate three times. - First, donate to change the name of the first character to an intermediate name, ie. BobTemp. -...

Does changing name includes changing gender?


No, it doesn't, you will have to make a separated donation to change the gender.

My ticket status is Invalid ?


Failed to Provide the following information • For any ticket: – Account Names – Character Names •  If it is about a donation: – Payment method Paypal/Creditcard – Email used for the payment – Time and Date of the...
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